our Process

We pride ourselves on delivering more than just specialty decor and rentals, but an exceptional experience from start to finish.

To make your event as convenient and stress-free as possible, we’ve created a step-by-step process.

NO 1. BOOKING 

During the inquiry and wishlist process, you’ll work with an account manager to share your event details (i.e. location, time, guest count, etc) and to curate a collection of items that best fits your needs.

A proposal will be sent electronically, as well as the option to make it official by putting down a deposit.

NO 2. THREE WEEKS PRIOR TO THE EVENT 

After the booking is confirmed, we will reach out three weeks prior to the date of your event to confirm the installation and retrieval timeframes offered by your venue/host, to request your final room diagram and to answer any questions you may have.

NO 3. TEN DAYS PRIOR TO THE EVENT

We understand that last-minute changes often happen when planning an event.  Because of this,  we allow changes to your order up to ten business days prior to the date of your event,  subject to the availability of the products you may wish to add. At this time,  your final payment will be due. 

NO 4.  THE EVENT DAY

Rosina Rental Co. will work with your wedding planner or day-of contact to confirm delivery and pickup of your rentals, and to ensure it’s set up and styled as previously agreed upon. 

Now it’s time to enjoy your event! 

FOR ADDITIONAL INFORMATION, VISIT OUR FAQS PAGE